Delete Your TrytonApp Account
You can permanently delete your TrytonApp account and all associated data at any time using either method below.
Option 1 — Delete directly in the app (immediate)
The fastest way to delete your account is from within TrytonApp. Deletion is processed immediately and cannot be undone.
- Open TrytonApp and sign in.
- Tap Profile in the bottom navigation bar.
- Scroll to the Danger Zone section and tap Delete Account.
- Confirm the deletion when prompted.
Note: If you are the sole owner of an organization you must transfer ownership to another member or delete the organization before you can delete your account.
Option 2 — Request deletion by email (within 30 days)
If you cannot access the app, email us and we will delete your account within 30 days of receiving your request.
- Email support@trytonapp.com with the subject line Account Deletion Request.
- Include the email address associated with your TrytonApp account.
- We will confirm receipt and complete deletion within 30 days.
What data is deleted
When your account is deleted the following data is permanently removed:
- Your account credentials and authentication record
- Your profile information (name, email address)
- All study sessions and logged hours associated with your account
- Your organization membership records
- Any GPA or academic records you submitted
- Location data collected during study sessions
- Notification preferences and app settings
What data may be retained
- Anonymized aggregate statistics — Organization-level analytics that no longer identify you personally may be retained.
- Financial and transaction records — If you purchased a subscription, transaction records may be retained as required by law or by our payment processors (Stripe, RevenueCat) for tax and fraud-prevention purposes, typically for up to 7 years.
- Legal holds — We may retain data if required to do so by applicable law or a valid legal process.
Questions?
If you have questions about your data or the deletion process, contact us at support@trytonapp.com. For more information on how we handle your data see our Privacy Policy.